Privacy Policy
1. Who we are
Seif Compliance ("we", "us", "our") is a regulatory intelligence platform built for ADGM-regulated financial services firms. [Registered entity name and address to be inserted by legal counsel.]
We are the data controller for personal data collected through our website
(getseif.com) and platform services.
2. Data we collect
We collect the following categories of personal data:
- Contact and identity data: Name, email address, job title, and company name provided when you book a demo, sign up, or contact us.
- Account data: Login credentials (OAuth tokens from Google or Microsoft), profile information, and platform preferences.
- Usage data: Pages visited, features used, session duration, and other interaction data collected automatically when you use our platform.
- Technical data: IP address, browser type, device information, and referral source collected via server logs and analytics.
- Communications data: Content of messages you send us via email or in-platform support channels.
We do not collect special categories of personal data (e.g., health, biometric, or financial account data) through this website.
3. How we use your data
We use your data to:
- Provide, operate, and improve the Seif Compliance platform and website.
- Respond to enquiries, schedule demos, and communicate about your account.
- Send product updates and relevant compliance news (you may opt out at any time).
- Comply with legal and regulatory obligations applicable to our business.
- Detect, investigate, and prevent security incidents and fraud.
Our legal bases for processing are: performance of a contract (account and platform use), legitimate interests (analytics, security, communications), and compliance with legal obligations. [Legal basis table to be finalised by counsel.]
4. Cookies and tracking
Our website uses cookies and similar tracking technologies for the following purposes:
- Strictly necessary cookies: Required for the website and platform to function. These cannot be disabled.
- Analytics cookies: Help us understand how visitors interact with our website so we can improve the experience. [Analytics provider to be specified.]
- Preference cookies: Remember your settings and preferences across visits.
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect site functionality.
5. Third-party sharing
We do not sell your personal data. We may share your data with trusted third-party service providers who assist us in operating our platform and website, including:
- Cloud infrastructure and hosting providers (see Security page for details)
- Identity providers (Google, Microsoft) for OAuth authentication
- Email and communication service providers
- Analytics and error monitoring services
All third-party providers are bound by data processing agreements and are permitted to use your data only as directed by us and as necessary to provide their services.
[Full list of sub-processors to be finalised by legal counsel and maintained separately.]
6. Data residency and transfers
Your data is stored and processed within the UAE / GCC region. We do not transfer personal data outside this region without your explicit consent, except where required by applicable law or where you have specifically requested a service that requires such transfer.
Where transfers do occur (e.g., via third-party service providers operating globally), we implement appropriate safeguards including standard contractual clauses. [Specific safeguards to be confirmed by legal counsel.]
7. Data retention
We retain personal data for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law and regulation. Platform audit logs are retained for a minimum of 7 years in accordance with ADGM record-keeping requirements. Account data is deleted within 90 days of account closure upon request.
[Retention schedule to be finalised by legal counsel.]
8. Your rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data, as well as the right to data portability and to object to certain processing activities. To exercise these rights, contact us at privacy@getseif.com.
9. Changes to this policy
We may update this policy from time to time. Material changes will be notified via email or a prominent notice on our website. Your continued use of our services after any update constitutes acceptance of the revised policy.
10. Contact
For privacy-related questions or to exercise your data rights, contact:
Privacy Team — Seif Complianceprivacy@getseif.com
[Registered address to be inserted.]